FAQ — OneMorePull | Shipping, Cards, Live Breaks & More

Question 1

How long does shipping take?

Accepted Answer

Most orders ship within 1–2 business days. Domestic delivery typically takes 3–5 business days after that.

Question 2

Do you offer free shipping?

Accepted Answer

Yes — free shipping on all domestic orders over $150.

Question 3

Do you ship internationally?

Accepted Answer

Yes! We ship worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.

Question 4

Can I track my order?

Accepted Answer

Absolutely. You'll receive a tracking number via email as soon as your order ships.

Question 5

Are your cards authentic?

Accepted Answer

100%. Every card we sell is verified authentic. We source directly from trusted distributors and collectors — no fakes, no reprints, ever.

Question 6

What languages do you carry?

Accepted Answer

We specialize in Japanese, Simplified Chinese, Korean, and English cards. We frequently stock exclusive foreign sets and alt art variants not available in English.

Question 7

What is a 'grail pull'?

Accepted Answer

A grail pull is the rarest, most sought-after card from a set — the one collectors chase. We celebrate every grail pull on our live streams.

Question 8

What is your return policy?

Accepted Answer

All sales are final. No returns or exchanges.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, debit cards, and PayPal. All transactions are processed securely.

Question 10

Is my payment information secure?

Accepted Answer

Yes. We use industry-standard SSL encryption and never store your full card details on our servers.

Question 11

When do you go live?

Accepted Answer

We stream Monday through Saturday on WhatNot at 7PM ET and TikTok (@OneMorePullTCG) at 9PM ET.

Question 12

What is a live break?

Accepted Answer

A live break is when we open packs of trading cards on stream in real time. You can buy spots and watch your cards get pulled live — then we ship them directly to you.

Question 13

How do I join a live break?

Accepted Answer

Follow us on WhatNot at whatnot.com/user/onemorepullTCG. You can browse upcoming breaks, buy spots, and watch live from the app.

Question 14

What happens to my winnings from a break?

Accepted Answer

Cards pulled in your spot are shipped directly to you, usually within 1–2 business days after the break ends.

Question 15

Do you donate to charity?

Accepted Answer

Yes — 3% of eligible purchases will support children and families affected by cancer as OneMorePull grows.

Question 16

How does OneMorePull give back?

Accepted Answer

3% of eligible purchases will support children and families affected by cancer as OneMorePull grows.

Frequently Asked Questions

Orders & Shipping

Cards & Authenticity

Returns & Payments

Live Breaks

Charity & Mission

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